At Cyder, we create healthcare technology products that facilitate whole-patient care. The Institute for Healthcare Improvement (IHI)’s Triple Aim for Populations challenges healthcare organizations with three goals: to improve population health, to enhance patient health outcomes and satisfaction, and to lower the per capita cost of healthcare. The goal of our products is to help healthcare organizations attain these objectives.

Optimal Health Outcomes

Traditional Clinic Data + Social Determinants of Health

Traditionally, the EHR has been positioned as the end-all be-all in healthcare. However, the EHR houses only clinical patient data—information like vital signs, symptoms, medications, test results, etc. Other data, when captured at all, is relegated to hard-to-find places and minimized in importance and ease of use. While clinical data is crucial in treating the patient, it isn’t the full picture of the patient’s health. Research has shown the social determinants of health play a significant part in a person’s overall wellness, but in the past, social determinants have not been taken into account in care plans, in part because there has been no good way to collect or use the information.

Empower is a system for collecting social determinant and other data to inform the care team of the “whole” patient, from social determinants to health literacy levels to patient experience and feedback.

Our goal is to give care teams tools that will help them make a difference in patient health and, ultimately, in population health.

  • Assist Care Teams

    Assist care teams in applying the data in meaningful, effective ways

  • Improve Patient Care and Satisfaction

    Allow the voice of the patient to be heard and used to improve patient care and satisfaction

  • Address Overlooked Issues

    Offer care solutions to address issues overlooked by traditional clinical systems

  • Complement Clinical Data

    Complement clinical data to discern the “missing pieces” in healthcare

  • Reduce Disparities

    Enable care teams to reduce disparities in care

  • Provide Insight

    Provide care teams with insight to the overall patient experience

Social Determinants of Health

According to the World Health Organization, social determinants of health are defined as “the conditions in which people are born, grow, live, work, and age.” They are social and economic conditions that have an effect on a person’s overall health, for example, housing, employment, and access to healthy food.

Research points to the importance of addressing social determinants in order to improve health. In fact, numerous initiatives are emerging across the U.S. that address social determinants, including Medicaid delivery and payment initiatives.

The first challenge in using social determinants of health to improve population health is collecting relevant data from individual patients. Though optimal use of social determinants involves both social services and healthcare providers, the logical “place” for gathering this information is through healthcare providers.

Once clinics gather data from patients on topics such as living conditions, social interaction, and education level, the next task is to generate meaningful ways to present and use the data, both on an individual basis and population-segment basis.

Cyder’s Empower platform enables clinics to collect and use social determinant data and to marry it with traditional EHR data in order to address and treat the “whole” patient. By making the process simple and easy to integrate into clinic workflow patterns, Empower gives providers options they haven’t had before to collect vital patient information that will assist them in moving the needle on patient health and, consequently, population health.